Scott Bideau

PERSONAL BLOG: Living Life to the Fullest + Making a Positive Difference.

99 Nights in a Popup Camper

It all started on a camping trip in Moab. Our kids were 4 and 2, and while everyone loved camping, my wife and daughter decided (or perhaps demanded) that it would be better to sleep up and off the ground next trip. So, we bought a popup camper. Here’s a look back at 99 nights under the canvas during our 5 years of ownership.

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North Rim Camping & Biking

While a visit last year to the Grand Canyon’s South Rim was quite wonderful given the lack of crowds in October,  hitting the North Rim has always been top of list. So last weekend, we set up camp about 30 yards from the canyon’s edge for some amazing views and epic singletrack.

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3 Days on the Saddle Outside Zion National Park

I just got back from an extended weekend camping trip with my son right outside Zion National Park. We were amazed at the beautiful landscape and biking trails located between the park and the town of Hurricane, Utah.

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LTE Error in Windows 10: “Can’t connect to this network. Enter an apn and try again.”

About a month after I fixed my “SIM PIN2” error on the LTE card installed inside my new laptop, I started experiencing the following error when attempting to connect:

“Can’t connect to this network. Enter an apn and try again.”

If you have this problem or are generally looking how to override a Windows 10 default driver, I may be able to help.

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Spring Break on the Colorado

With the kids out of school for several days and warm temperatures calling our names, we headed down near the Mexico border for several days of camping, kayaking, and fishing along the Colorado River. We now have a new addition to our list of favorite boondocking campsites.

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Blower Snow in Banff

This was my first winter outside of Steamboat in a while and the dismal snowfall at Arizona Snowbowl nearly put my ski legs into hibernation. Thankfully, a recent trip to Banff National Park in British Columbia provided three consecutive days of powder on top of already great mountain conditions.

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RIP Customer Service. Long Live Customer Empowerment!

Customer service is dying a painful death. My friend and industry analyst Esteban Kolsky predicts extinction by 2025 while Salesforce has already called it. Regardless of the exact end date, only the vendors who successfully transition to a model of customer empowerment and independence will survive.

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If You Don’t Do It This Year, You’ll Be One Year Older When You Do

I saw my first Warren Miller ski film in 1998. Some friends and I were watching it over college winter break, and before the movie was over, I had convinced several of them to leave that night for a ski trip to Colorado.  I would soon fall in love with life in a ski town and eventually do as Warren recommended in the movie: move there.

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My Personal Experiment with Crowdsourced Knowledge-Centered Service (KCS)®

The embedded broadband chip inside my new laptop wasn’t working. Neither my cell provider nor the PC manufacturer’s support website offered a resolution even though the problem was commonly complained about online. I eventually fixed the issue myself and decided that if vendors refuse to publish knowledge content on their website, then I’ll do so on mine! And thus began my personal experiment with crowdsourced Knowledge-Centered Service (KCS)®.

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SIM PIN2 error when installing new mobile broadband (LTE) device on Windows 10

I recently installed a Sierra Wireless EM7455 LTE card inside a new laptop, and directly after inserting the new SIM card, Windows 10 displayed “No Service” before eventually showing an error about a locked SIM card. It turns out the problem had nothing to do with the SIM card.

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© 2018 Scott Bideau