Search results for: “Adobe”

  • Homepage

    Strategic advisor to customer support and employee experience organizations, technology vendors, and system integration firms with a focus on knowledge management (KM), enterprise search, and artificial intelligence (AI). More: linkedin.com/in/scottbideau “Scott is the cream of the crop. He is incredibly insightful and provides excellent guidance to his customers.” – John Ragsdale VP & Distinguished Researcher, Technology…

  • Customer Advocacy

    During my 10 years as a strategic account executive at Coveo, I have not only landed some of our largest and most important customers, I have also enjoyed telling the stories of their success. Customer Reference Program In 2014, I created an all-encompassing reference program for Coveo that provided clients with a line-item discount on…