After 10 years of RV’ing, I have noticed that two of the biggest mistakes campers often make is overloading their tow vehicle and not understanding how 12-volt deep cycle battery power management works. Most manufacturers and dealers either add to the confusion through their own ignorance or even outright lie just to make a sale. So here it is, a very simple way to make your battery last…
Author: Scott Bideau Page 1 of 2
In this recording of the April 19th KM Best Practices group meeting, you can hear from:
- Laurel Poertner, Director of Knowledge Services at F5 and former KM leader at Coveo, Irrevo, Aptean, and Knova.
- Libby Healy, Knowledge Manager at Waters Corporation and former KM leader at Tyler Technologies and Athenahealth.
- John Ragsdale, Distinguished Researcher and VP of Technology Ecosystems at the Technology Services Industry Association (TSIA) and former Forrester analyst as well as former KM/CRM leader at Clarify, Nortel, and Answer Systems.
…share the knowledge management best practices that they have observed, created, and enacted that helped them mitigate the unique challenges presented by Covid-19, including the sudden shift to a remote workforce and the resulting effects of the “great resignation.”
In this recording of the January 19th KM Best Practices group meeting, you can hear Jeff Harling, Head of Global Self-Service at Zoom, Monique Cadena, Knowledge & Collaboration Leader at Akamai, and Christina Roosen, Sr. Community Program Manager at Akamai share their combined experience of 50+ years in knowledge management across other companies like Avaya, Comcast, Ring Central, Aspect Software, Zendesk, Quest Software, and Dell, including awards such as “KCS Innovator” and “JD Power & Associates Customer Excellence.”
Join leaders from Microsoft and NetApp to discuss a variety of best practices around knowledge management and customer support in this special web event facilitated by David Kay and Scott Bideau, both seasoned Knowledge-Centered Service (KCS) and KM experts.
My first attempt at fly fishing from a standup paddleboard was essentially a mitigated disaster while trying to deal with wind, too much clutter on the boat deck, and fish that were easily spooked. I have since learned to actually catch fish from the inflatable SUP but recently spent a lot of effort trying to streamline everything to become more stealthy for sight fishing. I’m pretty happy with the results, which I have documented in this post.
Help Portrait Prescott is a new local chapter of a national organization that offers to individuals and families who could not otherwise afford it a posed, professional portrait in a studio environment. Each individual is given an 8 x 10 framed portrait; families receive an 11 x 14 frame. All are given digital shots and coupons to make additional low-cost prints.
Scott Bideau, the organizer of Help Portrait Prescott, holds a portrait from a similar event a few years ago of a family who arranged for the portrait to send to their daughter serving in Iraq. The father in the photograph was a community leader who died two years later from lung issues he suffered after volunteering to assist his brother at Ground Zero after the 9/11 attacks. (Nanci Hutson/Courier)
- About a month after I fixed my “SIM PIN2” error on the LTE card installed inside my new laptop, I started experiencing the following error when attempting to connect:
“Can’t connect to this network. Enter an apn and try again.”
If you have this problem or are generally looking how to override a Windows 10 default driver, I may be able to help.
I saw my first Warren Miller ski film in 1998. Some friends and I were watching it over college winter break, and before the movie was over, I had convinced several of them to leave that night for a ski trip to Colorado. I would soon fall in love with life in a ski town and eventually do as Warren recommended in the movie: move there.
I recently installed a Sierra Wireless EM7455 LTE card inside a new laptop, and directly after inserting the new SIM card, Windows 10 displayed “No Service” before eventually showing an error about a locked SIM card. It turns out the problem had nothing to do with the SIM card.