Help Portrait Prescott is a new local chapter of a national organization that offers to individuals and families who could not otherwise afford it a posed, professional portrait in a studio environment. Each individual is given an 8 x 10 framed portrait; families receive an 11 x 14 frame. All are given digital shots and coupons to make additional low-cost prints.
Author: Scott Bideau Page 2 of 4
Scott Bideau, the organizer of Help Portrait Prescott, holds a portrait from a similar event a few years ago of a family who arranged for the portrait to send to their daughter serving in Iraq. The father in the photograph was a community leader who died two years later from lung issues he suffered after volunteering to assist his brother at Ground Zero after the 9/11 attacks. (Nanci Hutson/Courier)
- About a month after I fixed my “SIM PIN2” error on the LTE card installed inside my new laptop, I started experiencing the following error when attempting to connect:
“Can’t connect to this network. Enter an apn and try again.”
If you have this problem or are generally looking how to override a Windows 10 default driver, I may be able to help.
Customer service is dying a painful death. My friend and industry analyst Esteban Kolsky predicts extinction by 2025 while Salesforce has already called it. Regardless of the exact end date, only the vendors who successfully transition to a model of customer empowerment and independence will survive.
I saw my first Warren Miller ski film in 1998. Some friends and I were watching it over college winter break, and before the movie was over, I had convinced several of them to leave that night for a ski trip to Colorado. I would soon fall in love with life in a ski town and eventually do as Warren recommended in the movie: move there.
The embedded broadband chip inside my new laptop wasn’t working. Neither my cell provider nor the PC manufacturer’s support website offered a resolution even though the problem was commonly complained about online. I eventually fixed the issue myself and decided that if vendors refuse to publish knowledge content on their website, then I’ll do so on mine! And thus began my personal experiment with crowdsourced Knowledge-Centered Service (KCS)®.
I recently installed a Sierra Wireless EM7455 LTE card inside a new laptop, and directly after inserting the new SIM card, Windows 10 displayed “No Service” before eventually showing an error about a locked SIM card. It turns out the problem had nothing to do with the SIM card.
Customer experience leaders financially outperform laggards. Forrester Research calculates the advantage at 14%. While almost every company is chasing the CX hype cycle, many forget who creates and manages those experiences: employees. Here’s why you should also invest in the worker experience, including the ROI of doing so.
“Came for the winters, stayed for the summers.” A common saying amongst Steamboat Springs residents. Many credit the “Yampa Valley Curse” from a Ute Indian leader who swore nobody could leave once they moved in. Ironically, our family is now leaving because of the winters. Living in a ski town was a dream of mine since first visiting Colorado. I envisioned epic snow storms that lasted for days, secret powder stashes that never got tracked out, and a laid-back lifestyle that felt like a perpetual ski vacation.
And on the 8th day, God covered Steamboat in single track. Actually, the hundreds of miles in bike trails that we now enjoy in Bike Town USA comes from decades of planning, building, and maintenance – mostly by volunteers. Two people who have invested more than most in that process are Marc and Gretchen Sehler. I ran into them on the trail this week and learned a lot about our local biking history.