Past Session Recordings
- March 6, 2024: Building Trusted AI
- December 8, 2023: Gen AI – Prompt Curation, Management, and Sharing
- September 19, 2023: Gen AI – Beyond the Hype: Tactical Implementation Ideas
- August 8, 2023: Gen AI 201: Beyond the Basics
- July 12, 2023: Beyond ChatGPT- Inside the Minds of Generative AI
- Jan 10, 2023: Interview w/ John Ragsdale on Why KM Programs Fail, Support Culture…
- Dec 19, 2022: Interview w/ David Kay on the KCS Evolve Loop, Measuring Deflection…
- Dec 13, 2022: Interview w/ John Chmaj on the Past, Present, and Future of KM
- August 25, 2022: Our Worst KM Mistakes!
- Apr 19, 2022: How KM Powers a Remote Workforce (presented by F5 & Waters Corp)
- Jan 20, 2022: KM-Powered Digital Support Strategies (presented by Zoom and Akamai)
- Oct 14, 2021: How Microsoft Grew Self-Svc Community by 150X, When Less Is More with KM (presented by Microsoft and NetApp)